At airports, immediate shock and lasting impact of 9/11 (Photo 1 of 43) - Pictures

Passengers try to use phones at the American Airlines terminal in Boston, Massachusetts September 11, 2001, where the American Airlines plane that was crashed into the World Trade Center in New York City departed. The kamikaze airplane attacks that destroyed New York's World Trade Center and damaged the Pentagon on Tuesday were unprecedented in the history of civil aviation, security experts said. REUTERS/Brian Snyder airlinegallery

After the terrorist attacks on Sept. 11, 2001, passengers tried to use phones at the American Airlines terminal in Boston, where the American Airlines plane that crashed into the World Trade Center in New York City had departed.

REUTERS/Brian Snyder |

Jason Mesches, left, and Rachel Purdy, react to the World Trade Center attack in New York city, as they watch a television in T.F. Green Airport in Warwick, R.I., Tuesday, Sept. 11, 2001. The FAA grounded all airplanes, stranding passengers all over the U.S. (AP Photo/Stew Milne) wtc9112001 FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

At T.F. Green Airport in Warwick, R.I., Jason Mesches and Rachel Purdy reacted to a television report about the World Trade Center attacks. The FAA grounded all airplanes, stranding passengers all over the United States.

AP Photo/Stew Milne |

Security personnel at Los Angeles International Airport watch television coverage of the terrorist attacks on the World Trade Center in New York and the Pentagon in Washington, DC, 11 September, 2001. Three of the four planes hijacked in the attacks were bound for Los Angeles. AFP Photo by Lee Celano wtc9112001 FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

Security personnel at Los Angeles International Airport watched television coverage of the terrorist attacks. Three of the four planes hijacked in the attacks had been bound for Los Angeles.

AFP Photo by Lee Celano |

Passengers fill the baggage area at the Charlotte/Douglas International airport in Charlotte, N.C., Tuesday, Sept. 11, 2001. All flights were cancelled after two planes crashed into both World Trade Center towers minutes apart Tuesday in what the President Bush said was an apparent terrorist attack. (AP Photo/Chuck Burton) wtc9112001 FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

Passengers filled the baggage area at the Charlotte/Douglas International airport in Charlotte, N.C., on Sept. 11, 2001, after all flights were canceled.

AP Photo/Chuck Burton |

American AIrlines first officer Sean Pavlich, center, hand on face, answers travelers questions after their flight had been returned to Mid-Continent Airport in Wichita, Kan., Tuesday, Sept. 11, 2001. Air traffic around the country was halted after attacks on the World Trade Center in New York and on the Pentagon in Washington, both involving airplanes. (AP Photo/The Wichita Eagle, Mike Hutmacher) wtc9112001 airlinegallery

American Airlines first officer Sean Pavlich, center, answered travelers’ questions after their flight had been returned to Mid-Continent Airport in Wichita, Kan., on Sept. 11, 2001.

AP Photo/The Wichita Eagle, Mike Hutmacher |

An American Airlines employee wipes tears from her eyes as she talks with a customer requesting flight information at the Los Angeles Airport following an alleged coordinated terrorist attack to the Twin Towers in New York and the Pentagon in Washington DC 11 September, 2001. Some of the hijacked planes used for the attacks were heading to Los Angeles. AFP PHOTO Gerard Buckhart wtc9112001 FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

An American Airlines employee wiped tears from her eyes as she talked with a customer requesting flight information at the Los Angeles airport following the attacks.

AFP PHOTO, Gerard Buckhart |

FROM MERLIN ARCHIVE, DON NOT RESEND TO LIBRARY Boston, MA -- 9/11/01 -- LOGAN AIRPORT AFTER US TERRORIST ATTACKS -- United Airlines flight monitors show cancellations. (Globe Staff Photo/Pat Greenhouse) 10logan airlinegallery

United Airlines flight monitors at Logan Airport in Boston showed cancellations after the attacks.

Globe Staff Photo/Pat Greenhouse |

Sue Jackman of Portland, Maine, sat in the coffee shop at San Jose International Airport in California after watching reports of the terrorist attack on the World Trade Center. The airport was closed to all air traffic.

DAN HONDA/CONTRA COSTA TIMES |

A Denver police officer walks through the United Airlines ticketing area at Denver International Airport, Tuesday, Sept. 11, 2001, after the airport was closed. All domestic flights in the United States were grounded after Tuesday morning's attacks in New York and in Washington. (AP Photo/Ed Andrieski) wtc9112001 FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

A Denver police officer walked through the United Airlines ticketing area at Denver International Airport after the airport was closed.

AP Photo/Ed Andrieski |

FROM MERLIN ARCHIVE, DON NOT RESEND TO LIBRARY Boston, MA -- 9/11/01 -- LOGAN AIRPORT AFTER US TERRORIST ATTACKS -- State Police guard the exit from the American Airlines concourse. (Globe Staff Photo/Pat Greenhouse) 10logan airlinegallery

State Police guarded the exit from the American Airlines concourse at Logan Airport on Sept. 11, 2001.

Globe Staff Photo/Pat Greenhouse |

American Airlines flight attendant Claire Sanchez hugs her husband, Alberto Gonzalez, who reaches for his daughter, Chiara Gonzalez, at Miami International Airport Tuesday, Sept. 11, 2001. Sanchez' flight to Costa Rica was cancelled after the terrorist attacks across the country. (AP Photo/Miami Herald, Nuri Vallbona) wtc9112001 FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

American Airlines flight attendant Claire Sanchez hugged her husband, Alberto Gonzalez, who reached for his daughter, Chiara Gonzalez, at Miami International Airport on Sept. 11, 2001. Sanchez's flight to Costa Rica was canceled after the terrorist attacks.

AP Photo/Miami Herald, Nuri Vallbona |

FedEx planes sit on the tarmac in Memphis, Tenn., Wednesday, Sept. 12, 2001, grounded at the company's main hub at Memphis International Airport until the FAA lifts the ban on flying following Tuesday's terrorist attack in New York and Washington. (AP Photo/The Commercial Appeal, Alan Spearman) Published in NYTimes 09/13/01 Published Caption: FedEx, which is based in Memphis, said many of its deliveries could be at least two days late because its fleet of 660 aircraft in North America is grounded by the nationwide ban on air travel. (Rollin Riggs for the New York Times) FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

FedEx planes sat on the tarmac in Memphis on Sept. 12, 2001, grounded until the FAA lifted the ban on air travel following the 9/11 terrorist attacks.

Rollin Riggs for the New York Times |

Nero, a bomb sniffing dog with the Miami-Dade police department, goes through newspapers being delivered at the Miami International Airport, September 13, 2001. Security at the airport has been tightened as air carriers begin to return to the skies two days after the terrorist attacks at the World Trade Center and the Pentagon. REUTERS/Colin Braley FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

Nero, a bomb sniffing dog with the Miami-Dade police department, went through newspapers being delivered at Miami International Airport on Sept. 13, 2001, as security was tightened when airlines resumed flights.

REUTERS/Colin Braley |

Alan Skuba of Palm Desert, Calif., right, helps an unidentified security guard at Eppley Airfield in Omaha, Neb., search his baggage prior to boarding a flight Thursday, Sept 13, 2001, as part of new stricter security measures implemented in U.S airports. After long waits and uncertainty, some of the hundreds of air travelers stranded in Nebraska began boarding planes Thursday. (AP Photo/Nati Harnik) Library Tag 09142001 BUSINESS airlinegallery

Alan Skuba of Palm Desert, Calif., right, helped a security guard at Eppley Airfield in Omaha search his baggage prior to boarding a flight on Sept 13, 2001, as part of new stricter security measures implemented in US airports.

AP Photo/Nati Harnik |

Marlene Coleman (R) who works for the Department of Aviation comforts Jacqueline Berry (L) who works at concessions at Hartsfield International Airport in Atlanta, Georgia comfort each other after a moment of silence on September 14, 2001. The day has been declared a

Marlene Coleman, right, comforted Jacqueline Berry at Hartsfield International Airport in Atlanta, where both women worked, after a moment of silence on Sept. 14, 2001. The day has been declared a "National Day of Prayer and Remembrance" following 9/11.

REUTERS/Tami Chappell |

Northwest Airlines flight crew member Nick Sengchanh bows his head in prayer while waiting for a flight to Detroit as airport personnel and other passengers hold hands in the atrium at Hartsfield International Airport in Atlanta, Georgia on September 14, 2001. The day has been declared a

Northwest Airlines flight crew member Nick Sengchanh bowed his head in prayer while waiting for a flight to Detroit as airport personnel and other passengers behind him held hands in the atrium at Hartsfield International Airport in Atlanta on Sept. 14, 2001.

REUTERS/Tami Chappell |

American Airlines employees try to find flights for passengers at Logan Airport in Boston, Massachusetts September 15, 2001 after the airport re-opened earlier in the day. Logan Airport has been closed since an American and a United flight from Boston were hijacked and crashed into the World Trade Center in New York City September 11. REUTERS/Brian Snyder 10logan airlinegallery

American Airlines employees tried to find flights for passengers at Logan Airport on Sept. 15, 2001, after the airport reopened.

REUTERS/Brian Snyder |

FROM MERLIN ARCHIVE, DON NOT RESEND TO LIBRARY 9/15/2001--BOSTON--A Massachusetts special operations trooper stands watch with an M-16 assault rifle in terminal C at Logan International airport in Boston Saturday morning as airline travel resumed. GLOBE STAFF PHOTO BY JOHN BOHN. Library Tag 09162001 NATIONAL AMERICA UNDER ATTACK lane911 10logan airlinegallery

A Massachusetts special operations trooper stood watch with an M-16 assault rifle in Terminal C at Logan Airport as airline travel resumed on Sept. 15, 2001.

John Bohn/Globe Staff Photo |

Two planes land behind the luxury liner Queen Elizabeth 2 as it docks in Boston, Massachusetts September 16, 2001. The cruise ship was unable to dock as scheduled in New York City because of the attack on the World Trade Center September 11. Boston's Logan Airport remained closed until yesterday after two planes which took off from there were hijacked in the attacks. REUTERS/Brian Snyder FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

Two planes approached Logan Airport for landing behind the luxury liner Queen Elizabeth 2 as it docked in Boston on Sept. 16, 2001. The cruise ship was unable to dock as scheduled in New York because of the terrorist attacks there.

REUTERS/Brian Snyder |

Greg Graffery (L) helps Los Angeles International Airport security personal check through his baggage before his flight's departure, September 16, 2001. Security at airports around the United States has been tightened since the terror attacks on September 11. REUTERS/Adrees Latif Published in NYTimes 09/30/01 TRAVEL section Published Caption: Tighter security in evidence at Portland International Airport in Oregon and Los Angeles International Airport (above). (Reuters) FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

Greg Graffery helped Los Angeles International Airport security personal check through his baggage before his flight's departure on Sept. 16, 2001.

REUTERS/Adrees Latif |

Taxis sit idle awaiting business at New York's LaGuadia Airport 17 September 2001. Taxis are feeling the impact of few passengers returning to air travel at one of New York's busiest airports as a result of passenger security concerns and the use of hijacked airliners by terrorists to attack New York and Washington 11 September. AFP PHOTO/Tannen MAURY Published in NYTimes 09/24/01 Photo Description: Taxis sit idle awaiting business at New York's LaGuadia Airport (REEFER) FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

Taxis sat idle at New York's LaGuadia Airport on Sept. 17, 2001.

AFP PHOTO/Tannen Maury |

A long line of American Airlines passengers wait Monday morning, Sept. 17, 2001 at Boston's Logan International Airport, to check in with their baggage for flights around the country. (AP Photo/Julia Malakie) 10logan airlinegallery

A long line of American Airlines passengers waited to check their bags at Logan International Airport on Sept. 17, 2001.

AP Photo/Julia Malakie |

A security officer walks with his bomb detection K-9 through a crowd of waiting passengers in the American Airlines terminal area at Boston's Logan International Airport, Monday, Sept. 17, 2001. (AP Photo/Bizuayehu Tesfaye) Published in NYT 09/21/01 Published caption: A security officer roamed among waiting passengers this week at Logan International Airport in Boston. (Associated Press) 10logan airlinegallery

A security officer walked with his bomb-detection dog through a crowd of waiting passengers in the American Airlines terminal area at Boston's Logan Airport on Sept. 17, 2001.

AP Photo/Bizuayehu Tesfaye |

American Airlines ticket agent Michelle Abel is surrounded by added security as she checks a passenger's ticket and identification inside terminal B at Logan International Airport in Boston Tuesday, Sept. 18, 2001, one week after two Boston-based passenger aircraft were hijacked and crashed into the World Trade Center towers in New York. (AP Photo/Gretchen Ertl) 10logan airlinegallery

American Airlines ticket agent Michelle Abel was surrounded by added security as she checked a passenger's ticket and identification inside Terminal B at Logan Airport on Sept. 18, 2001.

AP Photo/Gretchen Ertl |

An American Airlines flight takes off from Boston's Logan Airport towards the Prudential Tower (L) and the John Hancock Tower (R) 18 September 2001 one week after two flights from Boston were involved in terrorist attacks on the World Trade Center in New York.AFP PHOTO/C.J. GUNTHER 10logan airlinegallery

An American Airlines flight took off from Logan Airport toward the Prudential and John Hancock towers on Sept. 18, 2001.

FP PHOTO/C.J. GUNTHER |

Crime Scene tape marks the fence at South Florida Crop Care company at Belle Glade Airport in Belle Glade Florida, 26 September, 2001. U.S. Attorney General John Ashcroft confirmed, 24 September, that one of the 19 hijackers responsible for the strikes that left almost 7,000 dead or missing had investigated the use of crop dusting airplanes that could possibly have been used in a terror attack, bringing the horror of germ warfare to the United States. AFP PHOTO/ ELIOT SCHECHTER FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

Crime scene tape marked the fence at South Florida Crop Care Co. at Belle Glade Airport in Florida on Sept. 26, 2001, after US Attorney General John Ashcroft confirmed that one of the 19 hijackers on 9/11 had investigated the use of crop-dusting airplanes.

AFP PHOTO/ ELIOT SCHECHTER |

President George W. Bush speaks to airline employees during a visit to Chicago's O'Hare Airport, one of the world's busiest airports, September 27, 2001. Hoping to allay Americans' fear of flying after four hijack attacks, Bush used the visit to unveil plans for more armed sky marshals, stricter security screening and fortified cockpits. REUTERS/Kevin Lamarque FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

President George W. Bush spoke to airline employees during a visit to Chicago's O'Hare Airport on Sept. 27, 2001. Hoping to allay Americans' fear of flying after four hijack attacks, Bush used the visit to unveil plans for more armed sky marshals, stricter security screening, and fortified cockpits.

REUTERS/Kevin Lamarque |

Two airport storage facility workers head towards mothballed commercial jetliners at the Mojave Airport in the desert town of Mojave, Calif., Thursday, Oct. 11, 2001, where there's been a ten-fold increase in the number of planes stored at the site since the Sept. 11 attacks. Reason for the increase is reduced flights due to public fears and the general poor economy for the nation's airlines. (AP Photo/Ric Francis) Library Tag 08112002 Nation FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

Two airport storage facility workers headed toward mothballed commercial jetliners at the Mojave Airport in the desert town of Mojave, Calif., on Oct. 11, 2001. Reduced flights after 9/11 led to increased mothballing of airplanes.

AP Photo/Ric Francis |

Lisa Beamer, widow of Todd Beamer, who was among the passengers believed to have stormed the hijackers aboard United Airlines Flight 93 that crashed in Pennsylvania on Sept. 11, walks through Newark International Airport in Newark, N.J., Friday, Oct. 19, 2001. Beamer, who is pregnant, says she's taking the same flight to San Francisco her husband was on, to support President Bush in his efforts to encourage Americans not to be held captive by terrorism. Beamer also wants to raise money for a foundation she set up in her husband's memory that will benefit children who lost parents aboard Flight 93. (AP Photo/Mike Derer) ^ -- Library Tag 10202001 National-Foreign AMERICA UNDER ATTACK-WIDOW airlinegallery

Hoping to encourage Americans not to be held captive by terrorism, Lisa Beamer walked through Newark International Airport on Oct. 19, 2001, before boarding the same flight on which her husband had died on 9/11. Todd Beamer was among passengers believed to have stormed the hijackers aboard United Airlines Flight 93, which crashed in Pennsylvania on Sept. 11, 2011.

AP Photo/Mike Derer |

Passengers are checked at an airline security checkpoint in Terminal One of O'Hare International Airport in Chicago, in this November 6, 2001 file photo. Attorney General John Ashcroft on Monday said U.S. authorities had captured an al Qaeda operative and prevented an attack on the United States with a radioactive dirty bomb. Ashcroft said Abdullah al Mujahir, also known as Jose Padilla, was detained on May 8 after flying into the Chicago O'Hare International Airport from Pakistan. REUTERS/Sue Ogrocki ORG XMIT: LON99 Published in NYTimes 07/28/02 WEEK IN REVIEW section Published Caption: Passengers going through an airline security checkpoint at O'Hare International Airport in Chicago. (Reuters) FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

Passengers passed through an airline security checkpoint at O'Hare International Airport in Chicago on Nov. 6, 2001.

REUTERS/Sue Ogrocki |

Iris Mercedes Joshua cried "Hilda, Hilda," before boarding a flight to New York from in Santo Domingo, Dominican Republic, on Nov. 13, 2001 . Her relative, Hilda Yolanda Mayor, had escaped from the World Trade Center, where she worked, on 9/11, but died two months later in a jet that crashed into a New York neighborhood.

AP Photo/Gerald Lopez-Cepero |

-- NO MAGS, NO SALES -- KRT US NEWS STORY SLUGGED: ATTACKS-AMERICA KRT PHOTOGRAPH BY ANDY SCOTT/DALLAS MORNING NEWS (FORT WORTH OUT) (September 11) DALLAS, TX-- Sandy LaVoy, an Amerian Airlines employee for 34 years, grieves with her daughters Jackie, Stephanie, Danielle, and family friend Sara Richards, right, during a moment of silence at the Sept. 11 commemoration service at DFW Airport Founder's Square on Wednesday, September 11, 2002 in Dallas, Texas. (DA) NC KD 2002 (Horiz) (lde) Library Tag 09122002 Nation BOSTON GLOBE SERIES FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

Sandy LaVoy, an Amerian Airlines employee for 34 years, grieved with her daughters, Jackie, Stephanie, and Danielle, and family friend Sara Richards, right, during a moment of silence at commemoration service on Sept. 11, 2002, in Dallas.

TANDY SCOTT/DALLAS MORNING NEWS |

CROPPED VERSION OF ORIGINAL PHOTO -- United Airlines employees share a group embrace during a moment of silence at 8:46 a.m. Sept.11, 2003 at Boston's Logan Airport in memory of co-workers killed in the Sept.11, 2001 terrorist attacks. United and American Airlines flights originating from Boston were used in the attacks. (AP Photo/ Bizuayehu Tesfaye) Library Tag 09122003 Page One FOR BOSTONGLOBE.COM GALLERY ONLY!!!!!! airlinegallery

United Airlines employees shared a group embrace during a moment of silence on Sept.11, 2003, at Logan Airport in memory of co-workers killed in the Sept.11, 2001, terrorist attacks.

AP Photo/ Bizuayehu Tesfaye |

A young boy touches the large memorial for those killed at the Pentagon during the attacks two years ago today, during a September 11 Observance in Arlington Cementery, Thursday, Sept, 11, 2003. More than 400 family members of those killed at the Pentagon and American Airlines Flight 77 that crashed in the Pentagon, gathered around the memorial following a ceremony. (Photo by Doug Mills/The New York Times) Published in NYTimes 09/12/03 Published caption: More than 400 relatives of those killed at the Pentagon and aboard the airliner that crashed into it two years ago gathered around a memorial yesterday in an observance at Arlington National Cemetery. (Photo by Doug Mills/The New York Times) airlinegallery

A young boy touched the memorial for those killed at the Pentagon on 9/11 during an observance in Arlington National Cemetery on Sept. 11, 2003.

Photo by Doug Mills/The New York Times |

In this Aug. 3, 2011 photo, airline passengers go through the Transportation Security Administration security checkpoint at Hartsfield-Jackson Atlanta International Airport, in Atlanta. The TSA was created after the terrorist attacks of Sept. 11, 2001. (AP Photo/Erik S. Lesser) airlinegallery

Passengers went through a security checkpoint at Hartsfield-Jackson Atlanta International Airport in Atlanta on Aug. 3, 2011.

AP Photo/Erik S. Lesser |

In this July 21, 2011 photo, Christine Kimbrough, 66, of Upper Marlboro, Md. looks at a monument to Bloomington resident Tom Burnett Jr., a passenger on United Airlines Flight 93, at the mall in Bloomington, Minn. Terror threats against U.S. malls federal authorities have charged suspects in at least three terror plots since the Sept. 11 attacks have made huge behind-the-scenes changes to one of the most treasured American experiences going to the mall. (AP Photo/Craig Lassig) airlinegallery

At the mall in Bloomington, Minn., Christine Kimbrough, 66, of Upper Marlboro, Md., looked at a monument to local resident Tom Burnett Jr., a passenger who died on United Airlines Flight 93.

AP Photo/Craig Lassig |