If nothing else, consider “The Call” an educational experience. What happens when you call 911? Here’s Halle Berry as LAPD operator Jordan Turner explaining it all to us and a handful of onscreen recruits: The airy call center known as the Hive, the codes and procedures, the tricks of the trade (don’t make promises, keep your emotional distance, expect to hear from people asking directions to Starbucks).
We know Jordan’s a battle-scarred veteran because we’ve seen her lose a kidnapped girl (Evie Louise Thompson) to a heavy-breathing psychopath (Michael Eklund) in the harrowing opening minutes of “The Call.” Additional tip: If you lose the connection, don’t call the caller back. The killer will hear the phone ring. Oops.