A hearty welcome for Moe’s Southwest Grill
Chain plans big expansion in Bay State
“Welcome to Moe’s!’’ employees bellow as each customer enters any of the Mexican chain’s locations. Not many restaurants have workers heartily greet their customers, but at Moe’s Southwest Grill, the warm welcome is a part of the experience, so much so that the company gets complaints when employees forget. Moe’s president Paul Damico hopes this type of hospitality is one reason the restaurant will catch on in Massachusetts, where the chain is slated to open more than 30 new locations.