Cars on the road are older than they’ve ever been, an average of 11 years. And you can be sure that many aren’t getting the care they need. Whether it’s replacing a headlight, a battery, or something more serious, asking the right questions before choosing a repair shop is essential. Some tips:
Get recommendations. Use your social network to get referrals from co-workers, friends, and family. Once you have a list of shops, check the Better Business Bureau database for any history of complaints, www.bbb.org. At www.repairpal.com users can search by ZIP code and car model for a repair shop.