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Consumers can win big in small-claims court

By Peter Svensson

 |  Associated Press  

  March 04, 2012

If you feel cheated by a big company and complaining gets you nowhere, what can you do? A handful of recent cases suggest that consumers can, if they’re motivated enough, win against big companies in small-claims courts. These “David versus Goliath’’ battles were won against the likes of AT&T, Honda and others, without resorting to lawyers. The plaintiffs paid minor filing fees, gathered their own research and presented arguments in quick hearings that resemble the average “Judge Judy’’ episode.

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