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Independent restaurants neglect web, mobile

Survey finds many lack online presence

By Gail Waterhouse

 |  Globe Correspondent  

  April 27, 2012

A new survey of the dining industry found that half of independently-owned restaurants do not even have a website, and even fewer use mobile sites to let patrons view a menu online or make a reservation, according to Restaurant Sciences, a consulting group based in Newton that released its finding Friday. Chain restaurants led independents in almost every aspect of web presence, including mobile versions of their websites and the use of social media outlets such as Facebook.

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