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Suit says Citizens profits from errors

By Todd Wallack

 |  Globe Staff  

  May 09, 2012

A class action suit filed in federal court in Illinois last week accuses Providence-based Citizens Bank of keeping any extra funds when customers’ accidentally undercount the amount of money they deposit. For instance, the suit said Todd L. Bowers Inc., a chiropractic center in Downers Grove, Ill., deposited $1,475.07 in checks and cash into its Citizens account in November 2010, but made an error and listed only $1,448.57. The bank credited the chiropractic firm with the lower amount and kept the extra $26.50.

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