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J.C. Penney says it’s still struggling

J.C. Penny unveiled a new store design Wednesday; it aims to change its image from dated to trendy, without losing its value edge. Some industry experts remain skeptical.

Mark Lennihan/Associated Press/File 2009

J.C. Penny unveiled a new store design Wednesday; it aims to change its image from dated to trendy, without losing its value edge. Some industry experts remain skeptical.

J.C. Penney Co. said its struggles will continue through 2012. It has adjusted prices and merchandise, but that turned off loyal shoppers and failed to draw new ones. Penney lost $147 million in the past quarter, and revenue fell 23 percent. CEO Ron Johnson on Wednesday said change will take time; some investors weren’t willing to make another long-term bet.