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The Boston Globe


Back Bay slated for a new Bank of America ‘flagship’ branch

Bank of America says it plans to unveil at least a dozen “flagship” branches across the country — including a massive new 12,000-square-foot office in the Back Bay — that will offer customers more space, more specialized bankers and ­financial advisers, and the latest gadgets.

The supersized branches, scheduled to be rolled out over the next two years, will feature employees patrolling the lobby with tablet computers — so they can help customers with routine transactions, such as resetting an ATM PIN or checking the status of a deposit, so they don’t have to wait in line for a teller.

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