Bank of America says it plans to unveil at least a dozen “flagship” branches across the country — including a massive new 12,000-square-foot office in the Back Bay — that will offer customers more space, more specialized bankers and financial advisers, and the latest gadgets.
The supersized branches, scheduled to be rolled out over the next two years, will feature employees patrolling the lobby with tablet computers — so they can help customers with routine transactions, such as resetting an ATM PIN or checking the status of a deposit, so they don’t have to wait in line for a teller.
Comments
Blah, blah, blah. Translation: In the future we'll be providing less personalized service, in fewer locations, while raising our hidden charges and fees.
Highly unfortunate that this vibrant corner which has housed great retail destinations in the past will now lease the space to a 9 to 5 super corporation which adds nothing of interest and makes for a dead zone in the evenings. Certainly not a lot of thought went into this decision other than commanding the highest possible rent. Would have been a perfect venue for restaurant/bar or other retail establishment. Enough banks in prime locations already!!
I can't believe how many bank branches are opening. Look at Center Street in West Roxbury. Every other store front is a bank. It's very sad to see long standing retail or restaurant buildings being turned into banks.