The chief executive of the retailer Abercrombie & Fitch, Michael S. Jeffries, is a stickler for details, especially when he flies. Employees working on the company’s Gulfstream jet must greet Jeffries and his guests wearing the uniform of an Abercrombie polo shirt, jeans, flip flops, boxer briefs, and a ‘‘spritz’’ of the company’s cologne; provide copies of several magazines (inserts removed); and respond to requests by saying, ‘‘No problem,’’ rather than ‘‘Sure,’’ or ‘‘Just a minute,’’ according to a manual submitted in an age-discrimination lawsuit against the company by a former pilot.
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