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The Boston Globe

Business

2 Apple officials out in shake-up

Scott Forstall, who has run software development for Apple’s iPad and iPhone products, and John Browett, the head of the company’s retail operations, are leaving Apple, in a rare management shake-up at the company.

The departure of Forstall will shift his responsibilities to several other Apple executives. Most notably, Eddy Cue, the head of Apple’s Internet services, will take over development of Siri and maps, two efforts Forstall oversaw that have been widely criticized for their reliability and accuracy.

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Forstall will leave Apple next year and serve as an adviser to Tim Cook, the chief executive, in the meantime.

Jony Ive, the head of Apple’s industrial design, will take on more software responsibilities by providing more ‘‘leadership and direction for Human Interface,’’ Apple said. Craig Federighi, who was previously in charge of Apple’s Mac software development, will also lead development of iOS, the software for iPads and iPhones.

The departure of Browett, who joined Apple only in April to lead its retail operations, followed a number of missteps by him. In August, Apple took the unusual step of apologizing for a plan to cut back on staffing at its stores. Apple said that a search for a new head of retail was underway and that the retail team would report directly to Cook.

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