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The Boston Globe

Business

Etiquette at work

Handshakes, hugs, and kisses: It’s all about respect

I like it when the theoretical lessons I teach in my seminars are validated by experience.

I’m in Dubai, at a dinner with one of my hosts and another guest. Naturally, we got to talking about etiquette. The guest wanted to know if etiquette is simply different in different cultures or if there is any commonality that crosses cultural boundaries.

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