Q. After my wedding eight years ago, my friend dropped off my dress for me at what was then Esplanade Cleaners. After the store was sold, I checked and a record of my dress was still in the computer system. When my niece recently got engaged, she wanted to use the dress for her wedding. I couldn’t find the receipt and called the store only to find that they didn’t have any dresses in storage. I was told that they didn’t retain any inventory and that I needed to track down the former owner, who moved out of state. I should have been given the chance to pay the storage fee in full and retain the gown. Now, it’s gone. Do I have any redress at all?