Q. In July, my wife and I wanted to check out our credit scores and saw an ad to get “free” credit scores from a company called ScoreSense. We put our credit card numbers in to pay $1 each and started getting charged between $19.95 and $29.95 a month each. We had no idea that we had signed up for any services from them. We didn’t realize what was happening until September and contacted the company in writing as they requested. They ended up giving us refunds for September and December, but not July, August, October, and November. Can you help us get our money back?
Katherine Martin, Arlington