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The Boston Globe

Business

Mixed score on federal mortgage modification program

Alfreda Williams has been on the front lines for a long time, shepherding through some tough battles.

Williams is a senior foreclosure counselor for HomeFree-USA, one of the many agencies approved by the Department of Housing and Urban Development to help people save their homes if possible. Williams has seen the ­ugly side of the predatory mortgages that helped create the housing crash.

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