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The Boston Globe

Business

Etiquette At Work

There is often more than one polite answer

One scenario I present at most of my seminars invariably elicits a lot of discussion.

Imagine you have invited a client to a business meal at a restaurant that has a no-cellphones policy. During the meal your client answers his phone when it rings and launches into a conversation. People at nearby tables start looking your way. What do you do?

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