Q. I would like to know if you have had complaints about Dell customer support, specifically, MyTechHelp.com. I had a problem with my Dell PC and contacted Dell tech support. I was told the tech help would cost $300 for a two-year plan covering two computers. I then received support for my problem. Because I was not sent a receipt, I contacted the number given me by the tech support person who assisted me. That is when I was told that I was dealing with a third party, not Dell.
ROBERTA COBBETT, SWAMPSCOTT