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The Boston Globe


Consumer Alert

Take a firm hand with contractors who won’t listen

Q. A tree service I was using at my summer home was sold. The new company sprayed my trees even though I had decided not to use them. Initially, since it was not a lot of money and I thought they had made a mistake, I paid the bill. They claim a clause in their contract allows them to continue doing work until you specifically tell them to stop. So I called and told them that I did not want their services. Since my telephone calls to them appear to have been ignored, can you get them to stop sending me proposals that they will act upon if I have signed nothing?

Doris Robinson, Waban- DORIS ROBINSON, WABAN

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