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The Boston Globe

Business

Mass. seeks to get all taxpayers to file returns online

With the ranks of users dwindling to 6%, state revenue officials try for hefty savings by prodding everyone to file electronically

This tax season, it’s the rare filer who still fills out a paper form by hand. But not rare enough, in the view of the state Department of Revenue.

State tax collectors want to gently shove that remaining 6 percent of pencil-and-paper-loving taxpayers from the 20th century into the electronic age. “My goal is to have nobody file on paper,” said Department of Revenue Commissioner Amy Pitter.

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