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The Boston Globe

Business

Everbridge filled communications gap in blast

Most days, the City of Boston uses mass communication software provided by the global technology company Everbridge for routine reminders and alerts: Move your car for street sweeping; beware of a coming storm; check out the ­latest senior newsletter.

But when two bombs exploded near the Boston Marathon finish line just before 3 p.m. Monday, the software’s more ­sophisticated capabilities became crucial across Boston. The city used the technology to call in additional police and firefighters, mobilize command posts, and direct essential personnel. And companies like Pearson, an education services firm with offices fewer than two blocks from the first blast, used it to check on the safety of employees.

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