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The Boston Globe

Business

Etiquette at Work

Tips for doing business with friends

I watched a television commercial featuring several people who own small businesses (really small, like one-person shops or a business with fewer than six people). They talked about customers or clients who were just down the street.

That got me thinking that their clients could be people they know outside of a business relationship. They may, in fact, be friends. Doing business with friends adds to the complexity of the relationship.

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