You can now read 10 articles in a month for free on Read as much as you want anywhere and anytime for just 99¢.

The Boston Globe


Supreme Court backs arbitration

WASHINGTON — The Supreme Court reinforced the ability of corporations to impose arbitration on their customers Thursday, ruling that merchants could not bring a class-action suit against American Express, even if the cost of arbitrating individual claims is prohibitive.

Businesses generally regard arbitration as a cheaper and more efficient way to resolve disputes. Consumer advocates say the terms of the agreements let companies escape accountability. But the courts, initially willing to grant broad exceptions, increasingly have sided with the companies.

Loading comments...

You have reached the limit of 10 free articles in a month

Stay informed with unlimited access to Boston’s trusted news source.

  • High-quality journalism from the region’s largest newsroom
  • Convenient access across all of your devices
  • Today’s Headlines daily newsletter
  • Subscriber-only access to exclusive offers, events, contests, eBooks, and more
  • Less than 25¢ a week