Q. I received a collection notice for an unpaid ticket in Washington, D.C., in April 2011. The notice indicates I was driving a Buick and listed a D.C. license plate number and driver’s license. Here’s the problem: I wasn’t in D.C. in April 2011, I’ve never driven a Buick, and I have a Massachusetts driver’s license. I called the collection agency and they indicated I need to provide a notarized document from the D.C. Department of Motor Vehicles proving this ticket isn’t mine. I tried, but couldn’t get through to a real person and couldn’t contest the ticket online. While I realize paying $65 is probably easier than fighting the system, it’s the principle. My perfect credit score has been downgraded by 100 points. How do I solve this?
— TIMOTHY J. BURR, RUTLAND