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The Boston Globe

Business

Big lenders face scrutiny on collections

Regulators say debtors are being abused

NEW YORK — Federal regulators are cracking down on questionable debt-collection practices by some of the nation’s biggest lenders.

The push comes after revelations that some of the same practices that have haunted the foreclosures of homes — like robo-signing and faulty documentation — have cropped up in efforts to recoup delinquent credit card debt.

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