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The Boston Globe


Banks struggle to keep up with mobile demand

Want to check your balance, transfer money between accounts, or locate the nearest bank branch? There’s an app for that.

But when it comes to making more complex banking transactions over smartphones — from depositing checks to transferring money to a friend’s account — many banks are not offering mobile technology as fast as their customers are ready to adopt it. Demands for new options are growing so quickly that by the time a bank upgrades its software, customers are already asking for the next new function.

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