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The Boston Globe

Business

Product Reviews

Virgin America earns high marks from fliers

Southwest and JetBlue also rated highly

Virgin America soared to the top of the latest Consumer Reports ratings of airlines, receiving some of the highest satisfaction scores it has seen in years.

Consumer Reports’ airline ratings are based on a survey of 16,663 subscribers who were asked to rate their satisfaction with airlines’ check-in ease, cabin-crew service, cabin cleanliness, seating comfort, baggage handling, and in-flight entertainment.

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