Business

Missouri sues Walgreen on pricing

Chris Koster says Walgreen overcharges.

Chris Koster says Walgreen overcharges.

ST. LOUIS — Missouri Attorney General Chris Koster filed a lawsuit Tuesday against Walgreen Co., accusing the nation’s largest pharmacy chain of overcharging customers and using deceptive display advertising and pricing schemes.

Koster filed the suit in Kansas City and announced details at a news conference in St. Louis. The suit seeks an injunction forcing the Chicago-based chain to stop the allegedly deceptive practices. It also seeks unspecified fines and damages.

Advertisement

‘‘My concern is this is not sloppiness — this is a business practice that is consciously intending to steal from sick people that go into Walgreens, from old people that go into Walgreens,’’ Koster said.

Walgreen spokesman Jim Graham said the company has not seen the lawsuit and declined comment.

Get Talking Points in your inbox:
An afternoon recap of the day’s most important business news, delivered weekdays.
Thank you for signing up! Sign up for more newsletters here

The company settled pricing practice lawsuits with California and Wisconsin earlier this year.

The Missouri investigation began after many consumers complained that display tag prices didn’t match up with what they paid at checkout, Koster said. His office sent undercover investigators to eight Walgreen stores in five Missouri cities in June and July.

What they found, Koster said, ‘‘was appalling.’’ He cited several ways in which consumers were overcharged: outdated price displays for sale items; confusion created by multiple prices displayed for the same item; displays offering discounts for rewards members, but with no discount given; and full prices charged for items in clearance bins.

Associated Press

Loading comments...
Real journalists. Real journalism. Subscribe to The Boston Globe today.
You're reading  1 of 5 free articles.
Get UNLIMITED access for only 99¢ per week Subscribe Now >
You're reading1 of 5 free articles.Keep scrolling to see more articles recomended for you Subscribe now
We hope you've enjoyed your 5 free articles.
Continue reading by subscribing to Globe.com for just 99¢.
 Already a member? Log in Home
Subscriber Log In

We hope you've enjoyed your 5 free articles'

Stay informed with unlimited access to Boston’s trusted news source.

  • High-quality journalism from the region’s largest newsroom
  • Convenient access across all of your devices
  • Today’s Headlines daily newsletter
  • Subscriber-only access to exclusive offers, events, contests, eBooks, and more
  • Less than 25¢ a week
Marketing image of BostonGlobe.com
Marketing image of BostonGlobe.com