Being a consumer in Massachusetts can be unlike the experience anywhere else. We’ve got all sorts of laws — good as well as quirky. So it stands to reason that as the first state in the country with its own health care insurance exchange, the Massachusetts Health Connector, there might be some confusion.
We’re about two weeks away from the first stage of the new federal health care law reaching consumers. And while the law is similar to what we have in Massachusetts, it isn’t the same. The result is going to be some changes that the quarter-million consumers using the Connector are going to have deal with.