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The Boston Globe


Banks find they must branch out

Withdrawals and deposits aren’t attracting customers to brick-and-mortar offices anymore, so banks are turning to perks like coffee bars and yoga to keep an important gateway open

Hip, modern, and fun. That may fit the description of a new nightclub or restaurant, but what about the corner bank branch?

That’s exactly the vibe many of the nation’s banks are trying to achieve as they reimagine their branches and try to lure more customers into brick-and-mortar offices.

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