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The Boston Globe

Business

$54m later, state fired computer contractor

The commissioner of the state Department of Revenue, Amy Pitter, vividly remembers her employees’ reaction during a disastrous test run last year for a $114 million computer system that was supposed to revolutionize the way Massachusetts residents file tax returns. The system couldn’t print forms or calculate interest and penalties, despite the fact the state had already paid $54 million on the project.

“Holy cow, this is not good,” Pitter recalled. “This is horrible.”

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