You can now read 10 articles in a month for free on BostonGlobe.com. Read as much as you want anywhere and anytime for just 99¢.

The Boston Globe

Business

Fla. unemployment website designed by Deloitte also draws complaints

TALLAHASSEE, Fla. — The Florida unemployment compensation system’s new, $63 million website has left a trail of frustrated users, filling Facebook and Twitter with tales of online malfunctions and help lines that don’t. The system was developed by Deloitte, the same firm responsible for the updated Massachusetts benefits system that also has been the subject of complaints.

“I’m still stumped,’’ Cathy Boyce, an unemployed architect, said on Thursday of the Florida system. She spent two days trying to submit her weekly claim for a $275 payment.

Loading comments...

You have reached the limit of 10 free articles in a month

Stay informed with unlimited access to Boston’s trusted news source.

  • High-quality journalism from the region’s largest newsroom
  • Convenient access across all of your devices
  • Today’s Headlines daily newsletter
  • Subscriber-only access to exclusive offers, events, contests, eBooks, and more
  • Less than 25¢ a week