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The Boston Globe

Business

None admit fault on troubled jobless benefits system

Panel told problems with online system for jobless benefits may be fixed by Feb.

Massachusetts labor department officials told a state Senate committee Monday that it might take until February to completely fix problems plaguing the new online system for filing unemployment benefits.

But even with the possibility that unemployed workers could face months more of difficulties and delays in getting benefits, officials from the Labor Department and contractor, Deloitte Consulting of New York, testified before the Senate Committee on Post Audit that the rollout of the computer system was largely a success.

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