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Comcast will forgive outstanding bills for low-income families

Comcast Corp., a provider of Internet, cable TV, and other services, is highlighting an amnesty program for certain low-income families who might otherwise qualify for Internet Essentials, the company’s effort to help young students bridge the so-called digital divide.

Customers who have an outstanding bill that is more than one year old are now eligible for the program, said Comcast, which added that it will offer amnesty for that debt so long as the customer meets all the other eligibility criteria for Internet Essentials.

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That program offers low-cost Internet access, discounted computers, and free digital literacy training.

At a Wednesday event at the Perkins Community Center in Dorchester, Comcast officials outlined the details for this year.

In addition to amnesty, this year’s program is offering up to six months of complimentary service for any new family in Boston that has not yet applied for the program.

After that, eligible households can receive broadband service for $9.95 a month, plus tax, and have the option to purchase an Internet-ready computer for under $150.

They will also have access to free training in digital literacy.

To qualify, families must have at least one child who is eligible to participate in the National School Lunch Program.

Chris Reidy can be reached at
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