You can now read 5 articles in a month for free on Read as much as you want anywhere and anytime for just 99¢.

Massachusetts tax-filing website experiencing delays

The state Department of Revenue’s online tax system is experiencing long delays, and residents are reporting having trouble with the site.

The agency warned people trying to file before Tuesday’s deadline that the site, WebFile for Income, is not operating normally.

Continue reading below

“WebFile for Income is experiencing delays and slowness issues and technical support is working to correct the issue,” a message on the department’s website said. “We apologize for any inconvenience.”

Nate Rosenbloom, 21, of Waltham, on Monday said he gave up Monday on the online system after he struggled to register an account. He had been trying since 3 p.m. Sunday but decided to print out forms that can be sent in via the Postal Service. “I thought it would be easier,” Rosenbloom said.

State officials on Monday said the Revenue Department “is actively working to resolve this issue so that filers can have an uninterrupted experience.”

Deirdre Fernandes can be reached at Follow her on Twitter @fernandesglobe.
Loading comments...
Want each day's news headlines delivered fresh to your
inbox every morning? Just connect with us
in one of the following ways:
Please enter a valid email will never post anything without asking.
Privacy Policy
Subscriber Log In

You have reached the limit of 5 free articles in a month

Stay informed with unlimited access to Boston’s trusted news source.

  • High-quality journalism from the region’s largest newsroom
  • Convenient access across all of your devices
  • Today’s Headlines daily newsletter
  • Subscriber-only access to exclusive offers, events, contests, eBooks, and more
  • Less than 25¢ a week
Marketing image of
Marketing image of