You can now read 5 articles in a month for free on BostonGlobe.com. Read as much as you want anywhere and anytime for just 99¢.

Massachusetts tax-filing website experiencing delays

The state Department of Revenue’s online tax system is experiencing long delays, and residents are reporting having trouble with the site.

The agency warned people trying to file before Tuesday’s deadline that the site, WebFile for Income, is not operating normally.

Continue reading below

“WebFile for Income is experiencing delays and slowness issues and technical support is working to correct the issue,” a message on the department’s website said. “We apologize for any inconvenience.”

Nate Rosenbloom, 21, of Waltham, on Monday said he gave up Monday on the online system after he struggled to register an account. He had been trying since 3 p.m. Sunday but decided to print out forms that can be sent in via the Postal Service. “I thought it would be easier,” Rosenbloom said.

State officials on Monday said the Revenue Department “is actively working to resolve this issue so that filers can have an uninterrupted experience.”

Deirdre Fernandes can be reached at deirdre.fernandes@globe.com. Follow her on Twitter @fernandesglobe.
Loading comments...
Subscriber Log In

We hope you've enjoyed your 5 free articles'

Stay informed with unlimited access to Boston’s trusted news source.

  • High-quality journalism from the region’s largest newsroom
  • Convenient access across all of your devices
  • Today’s Headlines daily newsletter
  • Subscriber-only access to exclusive offers, events, contests, eBooks, and more
  • Less than 25¢ a week
Marketing image of BostonGlobe.com
Marketing image of BostonGlobe.com
Already a subscriber?
Your city. Your stories. Your Globe.
Yours FREE for two weeks.
Enjoy free unlimited access to Globe.com for the next two weeks.
Limited time only - No credit card required!
BostonGlobe.com complimentary digital access has been provided to you, without a subscription, for free starting today and ending in 14 days. After the free trial period, your free BostonGlobe.com digital access will stop immediately unless you sign up for BostonGlobe.com digital subscription. Current print and digital subscribers are not eligible for the free trial.
Thanks & Welcome to Globe.com
You now have unlimited access for the next two weeks.
BostonGlobe.com complimentary digital access has been provided to you, without a subscription, for free starting today and ending in 14 days. After the free trial period, your free BostonGlobe.com digital access will stop immediately unless you sign up for BostonGlobe.com digital subscription. Current print and digital subscribers are not eligible for the free trial.