Q. Someone set up a duplicate Facebook page that appears with my name, and the same profile and cover photo as my real profile. Then they sent a message to my Facebook friends — a standard scam e-mail about claiming a $90,000 prize. I was able to contact the 32 people who accepted the friend request from the duplicate account.

There isn’t an effective way to report this to Facebook. Unless your “real” account becomes inaccessible, Facebook doesn’t let you report anything. And there are no phone numbers/e-mails for problems. Can you help? - PEGGY SHAW, HOPKINTON