Top Places to Work

Top Places to Work

Enterprise Bank tops list of large companies in Mass.

Part-time tellers often turn into longtime employees at this community bank.

Lowell, MA - 10/26/2017 - TPTW John Irving (cq), center, technical support specialist II, finishes topping his potato. Next in line is Denise Veenstra (cq). In the background, at right, is CEO Jack Clancy (cq). It's Baked Potato Day in the corporate office of Enterprise Bank (cq). The fundraising food event will support The Sun Santa Fund (cq) (the Lowell Sun). (Pat Greenhouse/Globe Staff) Topic: 111917large-Enterprise Bank Reporter: Sarah Shemkus
Pat Greenhouse/Globe staff
Enterprise Bank employees Denise Veenstra and John irving at baked potato day, a fund-raiser for The Sun Santa Fund.

Get the best of the Magazine’s award-winning stories and features right in your e-mail inbox every Sunday. Sign up here.

When Enterprise Bank employees talk about their career paths, a surprising number tell the same story: They started as a part-time teller, fell in love with the encouraging and inclusive work environment, and decided to stick around. The result is a bank staffed by people who are enthusiastic about their work, connected to one another, and deeply invested in their employer’s success.

THOUGHTS FROM THE TOP: “We really don’t like the word ‘employee.’ We’re all ‘team members.’ ”   —  Jack Clancy, chief executive

MAGIC MOMENT: Chief human resources officer Jamie Gabriel knew Enterprise was the right place for her when she met with two executive vice presidents during the interview process. She realized she had never met such high-level executives at any of her previous jobs and remembers thinking, “There’s something different about this place, something special.”

Advertisement

OFFICE SPACE: Enterprise’s designers didn’t have to go far to find the art that decorates the bank’s Lowell headquarters. Paintings, sculptural wall hangings, prints, and photographs by local artists  —  often of local scenes  —  hang on almost every surface, from entryways to executive suites. The main conference room features a wrap-around mural of the city throughout the years.

Get Today's Headlines in your inbox:
The day's top stories delivered every morning.
Thank you for signing up! Sign up for more newsletters here

COMMUNITY CONNECTIONS: Enterprise’s charitable bent is evident in the many in-house fund-raisers employees host. On a recent day, fliers promoted Denim Day for breast cancer organizations, an ice cream social for diabetes research, a pasta and meatball luncheon to benefit a local food pantry, and baked potato day in support of The Sun Santa Fund.

DISTINGUISHING FEATURE: Camaraderie. “People take the time to ask how your weekend was, and they really want to hear the response,” says community relations and customer experience officer Allison Burns.

Send comments to magazine@globe.com. Follow us on Twitter @BostonGlobeMag.