Haven Conley and Karleton Fyfe were high school sweethearts in Durham, N.C., and then went on to the University of North Carolina together. Married in 1994, they moved to Boston, where Karleton took a job as a bond analyst with John Hancock. They were in love with each other, and their adopted city.
On Sept. 11, 2001, he boarded American Airlines Flight 11, bound for a meeting in Los Angeles. The day before, the couple had learned that Haven was pregnant, and were overjoyed that their 18-month-old son, Jackson, would soon have a sibling.