The 2014 Zagat Boston restaurant survey coming out on Thursday gives the top food award to two oyster spots: No. 1 is Neptune Oyster (fourth last year), No. 2 is Island Creek (it didn't make the top list last year). Oleana is next, then Craigie on Main, Lumiere, Life Alive, Menton, No. 9 Park, Hamersley’s, and Il Capriccio, which is enjoying a comeback (32d last year). On the phone from their offices at Google headquarters in New York — Zagat guides, one of the first to crowd-source reviews, were acquired two years ago — co-chairs Tim and Nina Zagat (pronounced zah-GAAT) offer some trends: Italian is the favorite cuisine in practically every city in the country, and has been for a decade; 82 percent of Bostonians surveyed say they don’t mind well-behaved children in upscale restaurants; 60 percent say using any electronic device is rude; and the biggest pet peeves are inattention, slow service, and rude staff. Bostonians are well ahead of the national average in making reservations online (we’re 66 percent, national is 52); on a par with tippers elsewhere (we tip 19.3 percent), and in synch with the new — and most say not annoying — habit of snapping shots of our food and companions. To that end, 83 percent say it’s OK. Are you still wondering why the staff is rude?
September 12, 2013
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