One doctor’s take on malpractice policy that calls for disclosure, apology, and often a settlement
For many doctors, the initial reaction to being accused of making a medical error “is to get angry,” said Dr. J. David Blaha, a professor and orthopedic surgeon at the University of Michigan Health System. It’s what happens next that matters, he said. Often, hospitals and doctors put up walls, cutting off communication from patients. The University of Michigan created a system a decade ago, now being adopted by seven Massachusetts hospitals, aimed at changing that.