Health & wellness

Mass. hospitals urged to apologize, settle

For hospitals, avoiding lawsuits may mean learning to say ‘I’m sorry’

Mary White was totally unprepared for the call from her gynecologist late one Friday afternoon. A routine polyp removed a week earlier had turned out to be an aggressive uterine cancer. She needed urgent surgery.

Two weeks later, doctors removed her uterus, ovaries, fallopian tubes, cervix, and lymph nodes.

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