I can still remember the pact I made with a co-worker five years ago. We began to notice an alarming increase in the number of exclamation points crammed into e-mails and text messages. False enthusiasm was giving us a headache. The English language had taken enough of a beating, and there was no need for this kind of sucker punch. We would have no part of it.
The problem was that nearly every e-mail I received ended with an overzealous “Thanks!” E-mails and texts cheerfully chimed “Can’t wait to see you!,” and I recall more than a few “How are you!” e-mails. Since when did an exclamation point wrestle a helpless question mark into submission?