TripAdvisor announced the results of its annual air travel survey of more than 4,300 respondents. Thirty-eight percent count a more streamlined check-in among the top five biggest improvements in air travel. Other improve-ments: easier booking, 36 percent; more streamlined security process, 32 percent; more streamlined boarding process, 28 percent; and better in-flight entertainment options, 25 percent.
Travelers’ greatest issues with air travel remain consistent year-to-year, with a lack of seat comfort beating out costly airline fees and ticket prices as fliers’ biggest frustration. When travelers were asked which amenities would most improve their in-flight experience, their answers reflected these frustrations: ‘‘more legroom’’ (35 percent) and ‘‘more comfortable seats’’ (32 percent).
As for those frustrated by loud and crying children, 42 percent of respondents would pay to sit in a child-free section.