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What makes a great commuter rail conductor?

Frank Teague gets his passengers to look up from their reading, notice the people around them, and laugh.

By Doug Most

 |   

  May 20, 2012

Doesn’t he like us? Was it something we said? How could he leave us? That’s how I felt when Frank, the conductor on my 8:02 a.m. inbound commuter rail train from Needham, told me and all the other passengers that he was switching lines. It felt like he was breaking up with us. There was a mixture of shock, sadness, disappointment, even jealousy . . .

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