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The Boston Globe


Miss Conduct

What’s right: Ma’am or miss?

Two readers struggle with the most proper forms of address.

Waiters, teachers, even supervisors have addressed groups of which I have been a part as collective “guys.” (I am a woman.) Am I alone in feeling that this is off-putting, if not offensive? Perhaps it was once hip, but it just seems lazy to me. But when I think of the alternatives, I am left with ladies and/or gentlemen.

Anonymous / Cambridge

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