Metro

NStar fields complaints about Back Bay outage

Residents lament loss of wages and groceries

Some residents told harrowing stories of losing groceries and turning to homeless shelters for help when they came to NStar’s information center, which was opened Monday in the Boston Public Library for people affected by power outages that shut down the Back Bay area last week.

Jacqueline Evans, 43, who lives with her four children in an apartment on Westland Avenue in the Fenway area, said she had to go to a homeless shelter for assistance in feeding her family when her groceries were spoiled in the outage.

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