Long lines, confusion, and commuter anger marred the first weekday commute following the MBTA’s weekend fare increase as a software glitch rendered thousands of T passes temporarily invalid, causing backups at key subway stations during the morning rush hour. Most riders were not affected, and by midday Monday the MBTA’s technical team had diagnosed the problem and programmed a temporary fix. But the glitch did little to win friends for the T on a muggy day when customers were already bristling over the first fare increase in 5 ½ years.
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