Far from a no-show public employee, James E. Marshall was a two-show guy. Raised in public housing in Roxbury, he labored 80 hours a week to pull his family into the middle class.
Overnight, he fielded problem calls from tenants as a Boston Housing Authority dispatcher. By day, he drove on the Green Line, until fatigue apparently caught up with him and Marshall slammed his trolley into another, pinballing passengers, causing $500,000 in damage, and costing him his job.“He’s devastated,” said a dispatcher who works alongside Marshall at Boston police headquarters, where dispatchers for several agencies share space. “He feels terrible about somebody getting injured.”