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The Boston Globe


Grueling schedule caught up with MBTA driver in crash

Far from a no-show public ­employee, James E. Marshall was a two-show guy. Raised in public housing in Roxbury, he labored 80 hours a week to pull his family into the middle class.

Overnight, he fielded problem calls from tenants as a Boston Housing Authority dispatcher. By day, he drove on the Green Line, until ­fatigue apparently caught up with him and Marshall slammed his trolley into another, pinballing passengers, causing $500,000 in damage, and costing him his job.“He’s devastated,” said a dispatcher who works alongside Marshall at ­Boston police headquarters, where dispatchers for several agencies share space. “He feels terrible about somebody getting injured.”

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