You can now read 10 articles in a month for free on BostonGlobe.com. Read as much as you want anywhere and anytime for just 99¢.

The Boston Globe

Metro

Grueling schedule caught up with MBTA driver in crash

Far from a no-show public ­employee, James E. Marshall was a two-show guy. Raised in public housing in Roxbury, he labored 80 hours a week to pull his family into the middle class.

Overnight, he fielded problem calls from tenants as a Boston Housing Authority dispatcher. By day, he drove on the Green Line, until ­fatigue apparently caught up with him and Marshall slammed his trolley into another, pinballing passengers, causing $500,000 in damage, and costing him his job.“He’s devastated,” said a dispatcher who works alongside Marshall at ­Boston police headquarters, where dispatchers for several agencies share space. “He feels terrible about somebody getting injured.”

Loading comments...

You have reached the limit of 10 free articles in a month

Stay informed with unlimited access to Boston’s trusted news source.

  • High-quality journalism from the region’s largest newsroom
  • Convenient access across all of your devices
  • Today’s Headlines daily newsletter
  • Subscriber-only access to exclusive offers, events, contests, eBooks, and more
  • Less than 25¢ a week