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The Boston Globe


Public works chief in eye of the snowstorm

Joanne Massaro learned about working under fire a lifetime ago, toiling in the 1970s as a self-taught cook in a Washington restaurant run by Claude Bouchet, a French chef who served presidents and powerbrokers.

Now Massaro faces an entirely differently kind of pressure cooker: The girl who grew up in Hyde Park and dreamed of being a chef is Boston’s commissioner of public works. For the past four winters Massaro has overseen snow removal, a key city service that has come under fire since a blizzard dumped more than 2 feet of snow and some side streets remained impassible for days.

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