Mayor Thomas M. Menino ordered a sweeping review of the city’s $1 billion taxi industry Monday, a day after the Globe Spotlight Team documented a lopsided system of enforcement in an industry that routinely punishes drivers but tolerates egregious conduct by cab owners who operate with relative impunity.
“We have real problems, and I’m very concerned about it,’’ Menino said during an interview in his office. “We’re not going to tolerate this nonsense.’’
The mayor said he hopes to hire a nationally recognized taxi industry specialist within days and seek recommendations within two or three months that could dramatically reshape how Boston taxis are regulated and managed.
Menino said he wants to revamp the Hackney Division of the Boston Police Department, the chief enforcer of those who drive and those who own city-licensed taxis.
He said he will push the Legislature to mandate higher insurance for cabs, most of which now operate with the state minimum bodily injury coverage of $20,000, less than half the required coverage for bike messenger services and much lower than taxis must carry in many other large cities.
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