It easily could have been the most caffeinated room in the city, if not the entire country. But Zaida Dedolph was the steady-handed picture of coffee-serving cool. She cranked out espressos and cappuccinos with calm. She served the drinks with a smile, looking her customers in the eye. She sought to leave neither drips of milk on the counter nor grains of coffee in the portafilter.
Dedolph had to keep it together, because she did all this in the glare of bright lights and under the watchful eyes of stern-looking, stoic judges.